Data Analytics Manager

First Circle is one of the fastest-growing FinTech companies in the country, providing financial services to under-served SMEs. We've already transformed access to credit for thousands of businesses, and now we're building a full-stack neobank offering multi-currency bank accounts, payments, FX, corporate credit cards, and payroll. As we enter this next phase of growth, we're hiring exceptional talent with a track record of excellence to join us in shaping the next chapter.

We’re looking for a Data Analytics Lead who's a practical problem-solver. The ideal candidate has strong problem solving and analytical skills, and is able to work with others to turn ideas into action. They don't stop at finding a neat solution to a problem - they want to implement change and see the results of their work. They’re comfortable with data, ready to tackle tricky problems in ambiguous situations, and able to partner with stakeholders, including senior leaders.

First Circle is changing small business banking in the Philippines. The sky is the limit for someone who wants to get stuck in and make a difference.

Responsibilities

• The role will report directly to Senior Leadership and offer high exposure to the executive leadership team, working on strategic priorities.
• There will be limited repetitive or process-based work. The majority of the focus will be on projects that deliver real business impact.
• Projects will vary in nature, scope, and duration, making this role ideal for candidates who enjoy variety and tackling new challenges.
• Example projects could include:
• Restructuring our analytics tables to ensure consistency across the firm, fast retrieval, and user-friendly creation of new metrics.
• Diagnosing issues with our sales funnel and working with our sales team to improve processes, including AI-automated solutions where possible.
• Building a churn-prediction model that will help us to pre-emptively engage with customers at critical junctures.
• Conducting price elasticity analysis and designing and implementing experiments to test the hypotheses.
• Automating our weekly and monthly reporting to surface insights and allow us to see the “so what."

Requirements

• Bachelor's degree in STEM or similar field.
• At least 3-5 years of professional experience, ideally in a Tech company or fast-paced environment, with hands-on experience implementing solutions and getting things done.
• Strong problem-solving skills - can take a structured approach to break down a problem and work out how to solve it.
• Strong analytical skills - exceptionally proficient with data and analytics tools (SQL, Python at a minimum) and is able to structure model tables to ensure consistency, rapid retrieval, and user-friendly data exploration.
• Highly practical - having taken a problem and found a solution, can then drive it to execution to deliver tangible outcomes for the business.
• Able to manage multiple projects and stakeholders in a fast-paced, dynamic environment.

Benefits

• Join a team with a deeply collaborative culture! Learn more here: https://www.firstcircle.ph/careers
• Hybrid work set-up: 2 days per week in our BGC office; remote the rest of the time.
• Additional perks & benefits including HMO coverage from month one, free catered lunches, MacBook Air provided, monthly fitness allowance, transportation & accommodation allowance, and more.