Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?
Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!
Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!
Role Purpose
The Data Quality Processor & Analyst is responsible for ensuring the accuracy, consistency, governance, and reliability of organisational data across XPM, FYI, and other key business systems. This role acts as a steward and subject-matter expert for data quality, governance, and compliance, enabling the organisation to make informed decisions, meet regulatory obligations, and maintain strong operational performance.
Key Responsibilities
Data Quality & Processing
Monitor, maintain, and enhance data quality across XPM/FYI and other business systems.
Serve as the data owner for designated datasets, ensuring control, integrity, and compliance.
Perform baseline data correction and ongoing cleansing activities.
Conduct second-layer reviews on all data entered by others.
Carry out direct data entry where needed.
Analytics & Reporting
Generate routine and ad-hoc data analytics, dashboards, and performance reports.
Identify patterns, anomalies, and risks within datasets.
Provide insights to support business decision-making, process improvement, and strategic planning.
Governance, Compliance & Risk
Ensure alignment with compliance, regulatory, and internal policy requirements.
Apply data governance principles to system workflows and storage protocols.
Conduct data-related risk assessments and recommend mitigation strategies.
Draft, maintain, and enforce data-related policies and standards.
Data Standards & Metadata
Develop and maintain metadata standards and data dictionaries.
Create and enforce naming conventions and classification frameworks.
Manage data cataloging to ensure clarity and discoverability.
Training & Stakeholder Support
Act as an expert trainer on system data requirements and governance.
Provide ongoing support, education, and guidance to staff on data issues.
Serve as the primary point of contact for data-related queries.
Skills & Experience
Essential
Experience in data quality, data processing, analytics, or a related field.
Understanding of data governance, compliance obligations, and regulatory frameworks.
Strong data analysis and reporting skills.
High attention to detail and ability to identify anomalies.
Strong communication and training abilities.
Experience drafting or enforcing data standards and policies.
Strong problem-solving and risk assessment capabilities.
Desirable
Experience with XPM, FYI, or similar platforms.
Familiarity with metadata management and data cataloging.
Background in information management or quality assurance.
Understanding of data security principles.
Key Attributes
Proactive, organised, and systematic.
High personal accountability.
Logical thinker with strong analytical ability.
Collaborative and able to influence process change.
Success Measures
Improved data accuracy and reliability.
Reduction in data-related risks.
Consistent adherence to data standards.
Enhanced reporting insights.
Positive feedback from staff.
Work Setup:
Work from home setup
Work Schedule:
Day shift
NOTE: This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.
Core Perks and Benefits:
HMO on your first day + Free coverage for 2 dependents on your 2nd year
Government-mandated benefits
20 Annual Leave Credits
13th-month pay
Birthday Leave
Bereavement Leave
Additional benefits/perks to all employees
Onboarding training
Monthly employee engagement
Birthday Gift
Weekly treats
Christmas Hamper
Anniversary Gift
Opportunity to travel
Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:
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Check our website to see more:
https://thebackroomop.com/
And our Facebook page if you want more:
https://www.facebook.com/TheBackRoomOP
And here's the link to our Glassdoor page, where you can see what our team members have to say about us:
https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm
Get the word out!
By submitting your application, you grant us permission to retain all your application data, including Personally Identifiable Information (PII), for recruitment purposes. We will retain this information for as long as there is a legitimate business purpose or a legal requirement to do so.
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