Data Analyst - Technical Customer Services EMEA

As Data Analyst - Technical Customer Services (TCS) EMEA this will be your key responsibilities:

• Analyze large datasets to identify trends in product performance, design dashboards, and support algorithm development for forecasting;
• Ensure data integrity and contribute to data standards development across systems;
• Act as a point of contact for analyzing product performance data across BA EMEA, collaborating with R&D, Quality, Central TCS, and other key stakeholders;
• Support the definition and coordination of training content based on customer needs and internal requirements, collaborating with Tire Academy EMEA;
• Develop technical documentation and communication materials to support internal and external stakeholders throughout the customer journey;
• Provide support to local TCS teams, coordinating training and coaching activities for key TCS roles and other stakeholders.

• University degree in Engineering, Business Administration, Natural Sciences, or other related field;
• Data analysis and reporting (Python, SQL, Power BI, Excel, etc.);
• Tire experience (e.g., R&D, Manufacturing, TCS), is a plus;
• Training experience highly appreciated;
• Experience leading projects with regional or global scope;
• Experience working in intercultural, interdisciplinary and virtual teams;
• Proficient English language skills (verbal and written).

Our offer:

• Integration in a challenging and international work environment;
• Flexible working model;
• Collaborative working style;
• Continuous opportunities for the promotion of talent and training.

We are committed to fostering a workplace where everyone feels safe, respected, and valued. All kind of applications are welcome.

Ready to drive with Continental? Take the first step and fill in the online application.