This role focuses on optimizing logistics performance through data analysis and dashboard creation, collaborating closely with Operations and Business Intelligence teams.
About the unit:
Performance Analytics Unit acts as the company's eyes and ears, gathering data on shipments, routes, and warehouse operations. The Unit analyzes data to identify areas for improvement, such as faster delivery times or reduced costs, and provide insights to optimize the entire logistics network.
Job Description:
The Performance Analytics Operations Analyst is responsible for conducting day-to-day data gathering, generation, and basic analysis to support the Department Head of Performance Analytics towards the overall direction of the Department. They will process data and create meaningful dashboards to ensure that operating teams have enough visibility on operational and cost metrics.
The Data Analyst will work closely with the Ground Operations units to ensure that data is properly cascaded and understood on the hub level. They will also work closely with the Business Intelligence Unit on data interpretation, query optimization, and conversion to meaningful information.
Main Duties:
Create views specific to their assigned departments of the established KPI
Deep dive on a granular level the issues that ground operations are experiencing both through ground immersion and back-end data processing
Tailor-fit targets of KPIs of each hub based on the requirements set by the Department to hit overall goals of the organization
Provide insights, feedback, and recommendations for process changes
Standardize and automate reports and other requirements
Ad hoc reports required by the department
Qualifications:
Bachelors degree, preferably in Business Studies, Management/Industrial Engineering, or Information Technology
Work experience in any similar field is a plus
Proficient in SQL and has basic knowledge in other business intelligence or analytics platforms (Python, R, Periscope, Metabase)
Proven analytical background
Intermediate skill in Microsoft Excel or Google Suite’s GSheet
Excellent verbal and written communication
Can work independently and as a member of a team
Ability to work under pressure, prioritize and thrive in a fast-moving environment
Ninja Van is Southeast Asia’s leading logistics provider, with the highest service coverage over 6 countries in the region. Experience the joy of hassle-free deliveries by shipping with Ninja Van today.
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