Data Analyst

Jiffy.com is looking for a Data Analyst to join our innovative team. As a Data Analyst, you will be responsible for collecting, processing, and analyzing data to help drive strategic decisions across our operations. Your role will include evaluating data from various sources to provide actionable insights that enhance our ecommerce platform, customer experience, and overall business performance.

Key Responsibilities:

• Collect, clean, and organize data from different sources to prepare it for analysis.
• Analyze datasets to identify trends, patterns, and insights that inform business strategies.
• Create reports and dashboards to visualize key performance indicators for various teams.
• Work collaboratively with cross-functional teams to understand their data needs and provide analytical support.
• Develop and maintain documentation for data processes and procedures.
• Assist in designing experiments and A/B tests to improve customer engagement and conversion rates.
• Identify opportunities for process improvements based on insights derived from data analysis.

This role follows a hybrid work model with a requirement of a minimum of three (3) days per week onsite. Employees should expect to work regularly from the office to support collaboration and business needs.

Requirements

Qualifications & Skills:

• Bachelor's degree in Data Analytics, Statistics, Mathematics, Computer Science, or a related field.
• 3-6+ years of experience in data analysis or a similar role, preferably in e-commerce or a related industry.
• Proficiency in data analysis tools such as SQL, Excel, and data visualization software (e.g., Tableau, Power BI).
• Strong analytical skills with attention to detail and the ability to interpret and communicate complex data.
• Good problem-solving skills and the ability to work with large datasets.
• Strong written and verbal communication skills to present findings clearly to stakeholders.
• Ability to work independently as well as in a team-oriented environment.
• Familiarity with statistical analysis and data-driven decision-making.

Preferred Qualifications

• Proficiency with advanced SQL (e.g., complex joins, window functions, query optimization).
• Experience with Python or R for data analysis, automation, or statistical modeling.
• Familiarity with data warehousing concepts and tools (e.g., Snowflake, Redshift, BigQuery).
• Experience building and maintaining dashboards and automated reports for business stakeholders.
• Experience working with large-scale datasets and optimizing data workflows.
• Understanding of key ecommerce metrics such as conversion rate, average order value (AOV), customer lifetime value (LTV), and retention.
• Experience translating business questions into analytical frameworks and actionable insights.

Why You Will Love Working At Jiffy

• Opportunity to grow company market share through innovation in the rapidly evolving e-commerce, AI, and image processing space.
• Thrive in a collaborative, high-growth environment where your ideas directly influence how Jiffy evolves as a leading e-commerce destination.
• High visibility and influence in solving complex problems and delivering cutting edge solutions resulting in direct impact on Jiffy’s seamless customer experience.
• Access to career development opportunities in a company that invests deeply in professional growth.

Benefits

What We Offer

The base compensation for this role is expected to range from $80,000 to $100,000 per year. Actual compensation will be based on a variety of factors, including skills, experience, qualifications, and overall fit for the role.

Total compensation may include base salary, performance-based bonuses, equity, and benefits. Final offers are tailored to each candidate and take into consideration their background and years of experience.

• Comprehensive Benefits: Full medical, dental, and vision coverage, with a portion of premiums paid by Jiffy.
• Retirement Planning: 401(k)
• Wellness Support: Annual wellness benefits to help you stay healthy and balanced.
• Tools for Success: Choice of MacBook or PC laptop, plus equipment for your home office setup.
• Perks & Extras: Annual credit of $200 to use on our website plus more team merch drops than you will know what to do with!
• Professional Development: Annual stipend to support your learning and career growth.

EEO

Jiffy is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. Jiffy considers qualified applicants with criminal histories, consistent with applicable federal, state and local law.