Data Analyst

TLDR

Support daily order processing and customer service, ensuring timely and accurate responses, while providing backup support and managing ad-hoc projects.

MISSION :

  • To support order processing function on daily basis and ensure customer's orders are handled correctly and on a timely basis.
  • To support and receiving the reports from IP on timely basis.
  • To support and delivering the reports without delay to the customers without errors.
  • To support and provide Customer Service (Query Response) on timely basis without any delays and errors.
  • To support and getting a quick response from IP on remainders/cancellation request and speed change request (via COFITIL).
  • To support in validating the consumption report.
  • To provide continues support for client when required.

MAIN RESPONSIBILITIES:

 

  • To support order processing function on daily basis and ensure customer's orders are handled correctly and on a timely basis.
  • To support and receiving the reports from IP on timely basis
  • To support and delivering the reports without delay to the customers without errors
  •  To support and provide Customer Service (Query Response) on timely basis without any delays and errors
  • To support and getting a quick response from IP on remainders/cancellation request and speed change request (via COFITIL)
  • To support in validating the consumption report
  • To provide continues support for client when required
  • To provide back-up support to other team members during their leaves
  • To handle ad-hoc projects to be assigned by supervisor

EDUCATION:

  • Diploma/ University graduate in Business studies or related disciplines

CANDIDATE REQUIREMENTS:

  • 0 -1 years working experience in back office service center, business information industry or banking industry
  • Flexible working model after the 1st month in Hybrid model with 02 days per week working from office
  • Great place to work: central and brand-new offices
  • Opportunities to learn: 450Euro budget every year for training, languages platform, e-learning platform, dedicated development program…
  • Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
  • Health care

Benefits

Flexible Work Hours

Flexible working model after the 1st month in Hybrid model with 02 days per week working from office

Health Insurance

Health care

Learning Budget

450Euro budget every year for training, languages platform, e-learning platform, dedicated development program…

Coface provides global credit insurance solutions that empower businesses to manage credit risks and optimize financial decisions. With a century of expertise, we offer a comprehensive suite of services, including trade credit insurance, debt collection, and business information, ensuring our clients can navigate the complexities of international trade confidently.

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