Data Analyst

AI overview

Support daily order processing and customer service, ensuring timely and accurate responses, while providing backup support and managing ad-hoc projects.

MISSION :

  • To support order processing function on daily basis and ensure customer's orders are handled correctly and on a timely basis.
  • To support and receiving the reports from IP on timely basis.
  • To support and delivering the reports without delay to the customers without errors.
  • To support and provide Customer Service (Query Response) on timely basis without any delays and errors.
  • To support and getting a quick response from IP on remainders/cancellation request and speed change request (via COFITIL).
  • To support in validating the consumption report.
  • To provide continues support for client when required.

MAIN RESPONSIBILITIES:

 

  • To support order processing function on daily basis and ensure customer's orders are handled correctly and on a timely basis.
  • To support and receiving the reports from IP on timely basis
  • To support and delivering the reports without delay to the customers without errors
  •  To support and provide Customer Service (Query Response) on timely basis without any delays and errors
  • To support and getting a quick response from IP on remainders/cancellation request and speed change request (via COFITIL)
  • To support in validating the consumption report
  • To provide continues support for client when required
  • To provide back-up support to other team members during their leaves
  • To handle ad-hoc projects to be assigned by supervisor

EDUCATION:

  • Diploma/ University graduate in Business studies or related disciplines

CANDIDATE REQUIREMENTS:

  • 0 -1 years working experience in back office service center, business information industry or banking industry
  • Flexible working model after the 1st month in Hybrid model with 02 days per week working from office
  • Great place to work: central and brand-new offices
  • Opportunities to learn: 450Euro budget every year for training, languages platform, e-learning platform, dedicated development program…
  • Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company, one of the world leaders in its field
  • Health care

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Flexible working model after the 1st month in Hybrid model with 02 days per week working from office
  • Health Insurance: Health care
  • Learning Budget: 450Euro budget every year for training, languages platform, e-learning platform, dedicated development program…

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