Danish Speaking Technical Account Manager

Patrique Mercier Recruitment is seeking a talented Danish Speaking Technical Account Manager to join our dynamic team. In this exciting role, you'll be working closely with our Danish-speaking clients, providing them with expert support and guidance as they leverage our cutting-edge technology solutions.

Your primary responsibility will be to ensure customer success by understanding their specific needs, delivering tailored technical solutions, and building long-lasting relationships. If you are passionate about technology and thrive in a customer-centric environment, this role is for you!

Your Responsibilities

• Act as the primary point of contact for Danish-speaking clients, managing their accounts and fostering positive relationships.
• Assess customer needs and deliver customized technical solutions to ensure their satisfaction and success.
• Conduct regular business reviews with clients to track performance and identify opportunities for enhancement.
• Collaborate with internal teams to ensure client requirements are met effectively.
• Maintain comprehensive documentation of customer interactions and account health for management review.
• Stay up to date with industry trends and product developments to provide valuable insights to customers.

Requirements

• Fluency in Danish (both written and spoken) is essential, with proficiency in English being an advantage. Please indicate your nationality and native language in your C.V. or Cover Letter.
• Proven experience in account management, technical support, or a related field.
• Strong technical aptitude and familiarity with software or technology solutions.
• Exceptional communication skills and a strong customer-oriented mindset.
• Ability to efficiently manage multiple client accounts and projects.
• Proactive problem-solving skills and a keen focus on customer success.
• A passion for technology and commitment to helping clients achieve their goals is crucial!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• ·         Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
• ·         Free Greek Lessons, discounts and other perks