Danish Speaking Customer Support for Mobile Banking Services Department

🌟 Join Our Mobile Banking Team! Patrique Mercier Recruitment ES is excited to announce an opening for a Danish Speaking Customer Support representative in our Mobile Banking Services Department. If you are fluent in Danish and have a passion for delivering excellent customer service in the world of banking and technology, this opportunity is tailored for you!

In this vital role, you will assist Danish-speaking customers with their mobile banking inquiries, ensuring they receive top-notch support and guidance as they navigate our services. Be part of a dynamic team committed to enhancing the customer experience in the banking sector. If you're ready to take your career to the next level and make a difference in people's financial journeys, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to Danish-speaking clients through various communication channels.
• Assist customers with inquiries related to mobile banking services, resolving issues and providing helpful solutions.
• Document customer interactions diligently in our CRM system.
• Collaborate with team members to meet service level targets and elevate overall customer satisfaction.
• Participate in ongoing training and development to stay informed about new banking technologies and regulations.

Requirements

• Fluency in Danish (written and spoken) is essential.
• A strong focus on delivering high-quality customer service.
• Previous experience in customer support, particularly in banking or technology, is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive and collaborative team player.
• Strong analytical skills and attention to detail.
• Willingness to learn and adapt in a fast-paced environment.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...