Czech-Speaking Techical Support for Leading Electronics Company - Athens, Greece

Patrique Mercier Recruitment ES is excited to present a remarkable opportunity for a Czech-Speaking Technical Support Specialist with a leading electronics company in sunny Athens, Greece! This role is perfect for individuals who are passionate about technology and customer service. As a key member of the support team, you will assist Czech-speaking customers in resolving technical issues and ensuring a positive experience with electronic products. Join us to make a significant impact in a vibrant industry while enjoying life in one of the most beautiful cities in the world!

Your Responsibilities

• Provide high-quality technical support to Czech-speaking customers regarding electronic products.
• Identify and troubleshoot technical issues, ensuring timely resolutions.
• Guide customers on best practices and optimal usage of their electronic devices.
• Document customer interactions, solutions provided, and technical challenges faced.
• Collaborate with team members to continuously improve service standards and efficiency.
• Participate in ongoing training to keep up-to-date with product features and updates.

Requirements

• Fluency in Czech (both spoken and written) is essential. You must ensure that your nationality and native language is clearly stated on your application.
• A strong technical background and ability to solve problems effectively.
• Experience in technical support or customer service is advantageous, but not required.
• Excellent communication skills and customer service orientation.
• Ability to thrive in a team environment and manage multiple tasks.
• Willingness to relocate to Athens and immerse yourself in a new culture.
• Commitment to ongoing learning and development in the technology field!

Benefits

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package (including a paid flight, transfer, and two weeks' paid hotel accommodation)

Free Greek Lessons, discounts and other perks