CZECH Speaking Remote Customer Support for Finance Firm - Paid Relocation

Embark on a rewarding journey with Patrique Mercier Recruitment JP as a Czech Speaking Remote Customer Support Representative for a leading Finance Firm! This incredible opportunity includes a fully paid relocation package, allowing you to work from the beautiful landscapes of Greece while providing exceptional service to Czech-speaking clients in the finance sector.

In this role, you will assist clients with their inquiries, offer guidance on financial products, and ensure a seamless customer experience. Join our team of dedicated professionals and enjoy the perks of working in a supportive and growth-oriented environment. If you're passionate about helping customers and are eager to start a fulfilling career, we want to hear from you!

Responsibilities

• Deliver outstanding customer support to Czech-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to financial products, services, and account management.
• Resolve client issues efficiently and professionally, ensuring satisfaction.
• Document customer interactions and maintain accurate records in our CRM system.
• Participate in ongoing training to enhance your product knowledge and service skills.
• Collaborate with the team to contribute to process improvements and service delivery.
• Share feedback and insights to help optimize the customer experience.

Requirements

• Fluency in Czech and English; additional languages are a plus.
• Strong communication skills with a focus on customer satisfaction.
• Able to work effectively in a remote environment and collaborate with team members.
• Excellent problem-solving skills and attention to detail.
• No prior experience required; willingness to learn is essential.
• Positive attitude and a proactive approach to customer service.
• Willingness to relocate to Greece and embrace a new cultural setting.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )