Czech-Speaking Customer Support for Online Marketplace Platform Department

🌐 Join Our Innovative Team! Patrique Mercier Recruitment ES is delighted to offer an exciting opportunity for a Czech-Speaking Customer Support representative for our Online Marketplace Platform Department. If you are fluent in Czech and passionate about helping customers navigate an online marketplace, this role is the perfect fit for you!

In this essential position, you will assist Czech-speaking customers with inquiries and support them as they maximize their experiences on our platform. You'll have the opportunity to work in a dynamic environment that values customer service and innovation while enabling you to develop your career. If you’re equipped with exceptional communication skills and a desire to help others, we want to hear from you!

Your Responsibilities

• Provide top-notch customer support to Czech-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to our online marketplace services, ensuring a positive experience.
• Document customer interactions accurately and effectively in our CRM system.
• Collaborate with team members to meet service level goals and enhance overall customer satisfaction.
• Participate in ongoing training to stay updated on platform features and industry trends.

Requirements

• Fluency in Czech (written and spoken) is essential. You must ensure that your nationality and native language is clearly stated on your application.
• A strong commitment to delivering outstanding customer service.
• Previous experience in customer support or e-commerce is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a can-do attitude.
• Strong analytical skills and attention to detail.
• Ability to work effectively in a remote setting, showcasing excellent organizational skills.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...