Czech-Speaking Customer Support for Luxury & High-End Brand Retail Department

✨ Step into Luxury! Patrique Mercier Recruitment ES is thrilled to announce an exciting opportunity for a Czech-Speaking Customer Support representative for a prestigious Luxury & High-End Brand Retail Department. If you are fluent in Czech and have a passion for delivering exceptional customer experiences in the luxury retail sector, this role is designed for you!

In this influential position, you will assist Czech-speaking customers in navigating our exclusive product offerings, ensuring they receive top-tier support and a personalized shopping experience. Join a team dedicated to excellence and immerse yourself in the world of luxury brands. If you’re ready to take your career to new heights, we want you on our team!

Your Responsibilities

• Deliver extraordinary customer support to Czech-speaking clients through various communication channels.
• Assist customers with inquiries related to luxury products and services, offering tailored solutions.
• Accurately document all customer interactions in our CRM system for a seamless follow-up.
• Work collaboratively with team members to meet service level objectives and drive customer satisfaction.
• Participate in ongoing training to stay informed about product offerings and industry trends.

Requirements

• Proficiency in Czech (both written and spoken) is essential. Your nationality and native language must be clearly stated in your application.
• A strong dedication to delivering exceptional customer service in a luxury retail setting.
• Prior experience in customer support or retail, particularly with luxury brands, is a plus but not essential.
• Outstanding communication and interpersonal abilities.
• A proactive, customer-first attitude with great attention to detail.
• Capacity to work effectively as part of a team.
• Robust problem-solving skills and a genuine passion for luxury products.

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 2 weeks Hotel )

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...