Czech-Speaking Customer Service for Online Retail Department In Greece

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for Czech-speaking individuals to join the Online Retail Department in Greece as Customer Service Representatives! If you have a passion for e-commerce and enjoy delivering exceptional customer support, this role is tailored for you. You will assist Czech-speaking customers with their inquiries related to online retail products, ensuring that they have a smooth and enjoyable shopping experience. Become part of a dynamic team that values excellence and collaboration!

Your Responsibilities

• Provide outstanding customer service to Czech-speaking clients through various channels, including phone, email, and live chat.
• Efficiently handle customer inquiries, complaints, and provide detailed product information.
• Maintain a positive and professional approach in all interactions with customers.
• Document customer interactions accurately to contribute to service improvement initiatives.
• Collaborate with team members and other departments to effectively resolve customer issues.
• Participate in ongoing training to stay updated on product knowledge and best practices in customer service.

Requirements

• Your nationality and native language must be clearly stated in your application.
• Fluency in Czech (both written and spoken) is essential.
• Strong commitment to delivering exceptional customer service.
• Previous experience in customer service or retail is advantageous, but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Proactive attitude with strong problem-solving capabilities.
• Willingness to learn and grow in a vibrant, supportive work environment!

Benefits

Monthly Performance Bonus

Fully Paid Relocation Package (paid flight, transfer, and 2 weeks' paid hotel accommodation)

Private Health Insurance

2 Extra Salaries Per Year

Support In Finding Accommodation After Hotel

Fully Paid Training

Free Greek lessons

And More...