iKnowHow SA is a leading Software & Robotics Solutions company operating internationally. We aim to empower businesses with innovative software and robotics solutions. As a rapidly growing company with a vision for the future, we are committed to fostering a dynamic and collaborative workspace where creativity and technical excellence thrive.
We are seeking a Cybersecurity Operator to join our outsourced project team.
Responsibilities:
- 24/7 monitoring of networks, systems, and applications.
- Analyzing alerts from security tools (SIEM, EDR, IDS/IPS, firewalls).
- Triaging and classifying security incidents.
- Investigating security alerts and breaches.
- Running vulnerability scans on infrastructure and applications.
- Coordinating patching and remediation with IT teams.
- Operating and maintaining tools such as: SIEM (Splunk, Sentinel, QRadar), EDR/XDR (CrowdStrike, Defender, SentinelOne) and Firewalls, WAFs, IDS/IPS.
Requirements
- At least 3 years of experience in roles such as Information & IT Security services
- Proven experience managing demand pipelines with multiple stakeholders.
- Exposure to agile / hybrid delivery environments.
- Strong understanding of Information Security Management Systems, International IS Frameworks & Standards, IT systems, architecture and technical terminology.
- Hands-on experience in incident response, management of SOC services
- Competence in developing Information Security Technical Standards
- Able to work under pressure and with minimal supervision.
Benefits
- Attractive salary package
- Comprehensive health insurance plan and additional benefits
- Career development and growth opportunities through a structured Job Grade System
- Continuous learning opportunities, including personalized training seminars and access to cutting-edge technologies
