Cybersecurity Alerts Analyst

Description

Title: Cybersecurity Alerts Analyst

Location:  Remote

Terms: Full-time

Clearance: Public Trust

Travel: <10%

Position Description

We have an opening for a full-time, Cybersecurity Alerts Analyst to join our talented, dynamic team.

As a Cybersecurity Alerts Analyst, you will play a critical role in supporting the mission of the Veterans Affairs (VA) by monitoring key cybersecurity systems for intrusions and vulnerabilities amongst VA’s application environments.

Veterans are encouraged to apply.

Responsibilities: 

For a Cybersecurity Alerts Analyst, the duties related to Palo Alto's Prisma Cloud tools are highly focused on triage, investigation, and response for cloud-native security events. Unlike an on-premise analyst who might focus on firewall or endpoint logs, this role is centered on the unique risks of the cloud.

Here are some key duties for a Cybersecurity Alerts Analyst:

• Review and triage alerts generated by Prisma Cloud as the first line of defense and identify if the alert is a true positive or a false positive.
• Use Prisma Cloud's features to enrich alerts with critical context; examining the affected asset (e.g., a container, serverless function, or virtual machine), its environment (e.g., production vs. development), its network exposure, and any associated user or service identities to help quickly determine severity and business impact
• Prioritize the most critical alerts using Prisma Cloud's risk scoring and attack path analysis, focusing on incidents that show a clear path to sensitive data or a known exploitable vulnerability, rather than simply responding to every low-severity misconfiguration.
• Performs a deeper investigation for true positive alerts, pivoting from the alert to review associated logs, network traffic, and forensic data within Prisma Cloud's dashboard.
• Proactively use Prisma Cloud's tools to hunt for potential threats that haven't triggered an alert. This can involve searching for anomalous activity, suspicious network connections, or unauthorized changes to cloud configurations.
• Work to identify the root cause of the incident. For example, if a container has a vulnerability, they investigate why that container was allowed into production in the first place, or if a user has overly permissive access, they look into the reason behind it.
• Work with security orchestration, automation, and response (SOAR) playbooks, often integrated with Prisma Cloud, to trigger automated response actions. This could involve an automated process to disable a compromised user account or a "virtual patch" to a host to prevent an exploit.
• Provide the technical team with specific, actionable remediation steps where automation isn’t possible. This could be as simple as telling a DevOps engineer which misconfigured S3 bucket to lock down.
• Documents the investigation and provides clear, concise communication to stakeholders, escalating high-priority incidents to senior analysts or incident response teams, ensuring they have all the necessary context to take over.
• Fine-tuning Prisma Cloud policies to reduce "alert fatigue if they consistently see false positives from a certain rule and work with a senior engineers or a DevOps team to adjust the policy or exclude specific resources.
• Create new detection rules based on emerging threats or new compliance requirements, using Prisma Cloud's policy-as-code capabilities.

Requirements

• Bachelor's Degree or higher - equivalent experience may be considered in lieu of a degree.
• 3 years' experience with a SIEM tool, 5 years without a degree. (Splunk, Exabeam, SentinelOne, QRadar, Sumo Logic, etc)

 Desired

• XSIAM and Prisma Cloud experience a plus.
• Experience with Agile project management methods and frameworks such as SCRUM.
• Exceptional written and verbal communication skills.
• Strong planning, organizational, and time management skills.
• Exceptional analytical and conceptual thinking skills.
• Strong leadership skills and ability to work collaboratively with a team of peers.

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