CW Field Service Technician

Role Description:   
•    Perform field service jobs as assigned and ensure that job execution results in customer satisfaction as 
     well as in compliance with all safety standards      
       
Key Tasks : 
Perform assigned field service jobs and/or according to maintenance schedule in a timely manner and 
submit complete documentation to Service Engineer to ensure fulfilment of daily service tasks to  customers' satisfaction and in meeting department's sales targets 
•    Complete and submit service reports timely to department's coordinator for capturing of man hours and  
travelling hours into SAP for analysis as and when required 
•    Conduct testing and equipment failure analysis on customers' equipment in order to improve and  
stabilize equipment performance during service tasks assigned. This includes making recommendations  
for parts whenever necessary 
•    Maintain allocated service tools and all Personal Protective Equipment (PPE) issued in accordance to  
required EHS standards and company policies 
•    Maintain the upkeep of service facilities and service vehicles according to 5S standards and recommend  
repair and servicing as and when required. 
•    Participate in periodic service and safety training as scheduled to ensure constant update of product  knowledge as well as to meet industry's EHS statutory requirements in carrying out related field activities 
•    Perform field activities according to EHS procedures and standards in order to achieve required safety  
standards.

Awareness of ISO 14001 & 45001 standard

Key Job Requirements 

Qualification/Education:  
•    Min Certificate or Diploma in Electrical or Mechanical Engineering or related field 

Professional Experience  
•    At least 2 year(s) of working experience in the related field. 

Behavioral Competencies: 

The statements in this Job Description are intended to describe in general, the nature of duties and work being performed in  this  position.  They are not  to  be  interpreted  to  be  an  exhaustive  list  of  all responsibilities and activities required of the position. The content is subject to change from time to time and both parties are to ensure that content is revised when changes occur

Konecranes moves what matters. We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.