Customs Manager, Americas

Our Company
We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.   

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth.  We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

The Role

The Customs Manager leads the efforts and ensure that all international shipments for the Americas and the ISCC facility are in compliance with government regulations and best practices are adhered to; create effective export and import initiatives to increase productivity and reduce trade-related issues; train the international team(s) on all regulatory compliance initiatives; establish guidelines for assessments and trade audits, review compliance performance; work with multiple departments to provide guidance on import/export shipping requirements.

What You Will Be Doing:

• Liaison with the local Government agencies such as the Departments of Commerce and Customs on export and import matters.
• Work closely with Corporate Compliance to implement Export Compliance Program.
• Provide on-site representation for export compliance related subject matter to the customs regulation in the countries where Hitachi Vantara is the importer of record for the Americas Region. Work closely with the ISCC manager to support the operations.
• Provide support as required to Sales and Customer Service teams to ensure smooth border crossings. Understands application of Incoterms.
• Hold export compliance and customs audit and oversight program including the Americas regional locations and subsidiaries.
• Monitor compliance with Hitachi Vantara export laws and regulations through regulatory compliance audits.
• Identify export issues, develop solutions and provide guidance to company on resolving issues to support business objectives while ensuring compliance with applicable laws, regulations and internal policies.
• Execute export compliance activities such as, product classifications, license determinations with specific emphasis on encryption technology, authorizations, and restricted party screening; monitor the day-to-day transactions associated with these activities.
• Participation in New Product Introduction (NPI) cross functional teams to ensure export product classification activities are completed.
• Ensure company compliance with regulatory and internal policy requirements relating to export licensing, exemption usage and recordkeeping.
• Monitor and review import and export regulations with respect to determination of product classifications; Harmonized Tariff and Export Classification numbers.
• Interacts with and informs (senior) management on the status of various projects and activities.
• Monitor processes monitoring processes / practices related to customers, fiscal representation and customs activities in order to maintain efficiency and achieve acceptable results.
• Give instructions, directions and explanations to employees who will work with new or improved procedures.
• For Countries where Hitachi Vantara is the Importer of record, document, request classification and ensure proper record retention for imports and exports.
• Be the main point of contact for all broker questions in the importing country. Audit and approve all broker invoices. This audit would include the correct fees charges by the broker for their services. Audit the entry to ensure the correct classification, valuation, and country of origin was presented to customs.
• Provide guidance to broker when an error was found. Ensure compliance with the local countries record retention requirements.
• Support for any other Global Customs project.

What You Will Bring To The Team:

• Understanding of global trade concepts and regulations. General knowledge of laws, regulations enforced by Customs & Border Protection, export compliancy, customs and tax related aspects.
• Experience with all modes of transportation internationally.
• Excellent communication, interpersonal and presentation skills.
• Excellent problem solving and analytical skills.
• Strong organizational skills from both administrative and hands-on standpoints.
• Capable of working individually or as part of a multifunctional team including peers and/or senior managers.
• Minimum of 10 years’ experience in international shipping and international compliance background
• Experience with Export classifications, harmonized tariff classifications, Electronic Export Information filing, Incoterms, CBP directives, customs valuation, country of origin and marking, Free Trade Agreements and Trade Preference Programs, Export Administration Regulations
• Bachelor's degree in a relevant field is required, or an equivalent combination of education and experience.
• Brokers License

As required by the equal pay and transparency acts, the expected base salary for this position is: $78K - $135K. The expected on target earnings for this position is: $87K - $151K

The expected pay is determined based on a variety of factors including, but not limited to, depth of experience in the practice area. This position is also eligible to participate in Hitachi Vantara’s bonus/variable pay programs, and are subject to the program’s conditions and restrictions.

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