DSI Systems Inc., an authorized SpaceX/Starlink representative partner, has an immediate career opportunity for a Starlink Customer Support Specialist.
As the Starlink Customer Support Specialist, you will be an important part of the team handling customer-facing communication. You will be responsible for assisting with installation appointments, troubleshooting, and outbound confirmation of orders. To do well in this role, you must be able to remain calm when customers are frustrated and have experience working with computers and web-based applications.
About DSI
Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.
At DSI, we believe strong relationships are the foundation of lasting success. We serve as a one-stop solution across a range of markets—including mobility, broadband, video, commercial, residential, Lodging & Institutions, and Multi-Dwelling Units—empowering our sales partners to uncover new opportunities and maximize their potential.
Responsibilities
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Benefits
On June 11, 1984, Diamond Systems Incorporated was founded by three entrepreneurs from Des Moines, Iowa with the hopes and dreams of starting up a company that was dedicated to serving dealers with quality customer service and convenience. This is accomplished through individualized service, strong product offerings, a fast and efficient delivery system, instant access to information via the DSI website, and a dedicated Sales Representative helping you every step of the way. 40 years later, DSI Systems is the largest distributor of satellite equipment and accessories."DSI Systems is dedicated to the independent retailers we have served over the past 40 years. We continually strive to add new categories to our line-up for ease of purchasing from one distributor while also helping retailers become more profitable by offering more to their consumers. The independent retailers are truly what drives the DSI family, and we thank you."Doug Robison, President, and CEO of DSI SystemsBenefits of working at DSI Systems Competitive salary that meets or exceeds industry standards Potential for growth, we prefer to promote from within! Medical, Dental & Life insurance are available on the first day of the month following your first day of employment 401k Plan and employer contributions Paid vacation and personal/sick days Bonus Programs Employee Profit Sharing Program And much more!Are you ready to join the team? Apply today for one of our open positions below. DSI also offers many opportunities in the indirect dealer space for vendors. We offer competitive advantages for our dealer partners and the products they sell, both commercial and consumer. We partner with our dealers on many levels: sales management and execution, product and offer training, marketing expertise, software solutions, engineering and warehousing and logistics. We are dedicated to serving dealers with quality customer service and convenience. This is accomplished through individualized service, strong product offerings, a fast and efficient delivery system and Territory Managers across the country to help you grow your business. To begin a working relationship with DSI, retailers are invited to call (800) 888-8876 or visit DSI at www.dsisystemsinc.com.
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