Who are we?
MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.
We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.
As a result of this growth, we are looking for a Customer Support Specialist to join our StockSparK team based in our Antwerp office, Belgium.
The role
The Customer Support Specialist role will cover a wide range of support tasks, assisting our BENELUX customers with technical issues for our StockSparK software and our Carflow software. The Customer Support Specialist will:
Requirements
Our ideal Customer Support Specialist will have previous experience supporting a digital product in direct contact with customers.
As well as:
Work pattern and location
Benefits
What you can expect from the recruitment process:
Founded in 2010, MotorK is an international company focused on sales and marketing for the car industry and has quickly become one of the most important players in the digital automotive arena. Started in Italy, it has rapidly expanded its business in Spain, France, UK and Germany and is now entering other European and extra-European markets. With a unique mix of digital knowledge, online marketing expertise and strong technological background, MotorK has developed and consolidated a broad offering of products and services for the automotive industry such as DriveK, DealerK and Internet Motors. The company has now more than 200 people in Europe. DriveK is the benchmark in Europe for anyone who is looking for the car that is just right for his needs. The site provides vast amounts of data on over 5,000 car models and equipment, in order to compare, configure and select the right car, putting the user in contact with the dealer who can give the most attractive quote. DealerK is SaaS platform for car dealers: a turnkey solution that guides dealers along the road of digital innovation, a portfolio of products and services designed to deal with all the challenges of a modern dealer. Dealerk is also certified as Google Premium Partner. Internet Motors is an event dedicated to the discovery of the best practices within online marketing of automobile products. Started as a local event, it has become an international venue appealing to the whole automotive sector: suppliers, dealers, car manufacturers, industry players and publishers. In March 2017 the company announced a $10M round of initial funding (Series A) led by two global venture capital firms, the highest raised to date for a technology company originating in Italy. MotorK is already using this funding to bolster its international team and support significant worldwide expansion: so we are looking for brilliant people willing to join our team.We are always looking for brilliant people willing to join our team: Software developers with strong background in online technologies, server side Java (grails is better!) Visual designers, Frontend developers and UX experts System administrators with competencies on linux, mysql, php, java, inclined to a strict interaction with developers team Digital Marketing experts What can you expect from us? A 3000 square meters office with a nice kitchen, a lounge area and a theater Interesting Tech Talks Personal and professional growth Possibility to contribute to open source projects (Our headquarters currently hosts Milan WordPress Meetup) English courses with native speakers A funny and international team Competitive salary
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Customer Support Specialist Q&A's