Customer Support Officer

Limassol , Cyprus
On-site

AI overview

Handle client inquiries and manage vendor relationships while ensuring high levels of customer satisfaction in a dynamic support environment.

We are seeking a Customer Support Officer – Purchaser to handle client inquiries, coordinate with suppliers, and ensure high levels of customer satisfaction.

Duties & Responsibilities:

•Handle client enquiries appropriately and ensure that high level service is provided.

•Research potential vendors and compare and evaluate offers from suppliers.

•Coordinate with suppliers to ensure smooth orders for each vessel.

•Establish professional relationships with clients as well as vendors and suppliers.

•Provide admin and operational support.

•Manage internal database and filling system

Requirements

•Experience of at least 2 years in a similar position is preferable.

•Good commercial awareness of the shipping industry will be considered an advantage.

•Fluent in English and Greek, both written and spoken.

•Possess good organizational, interpersonal, and communication skills.

•Ability to work both independently and productively as part of a team.

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