Customer Support Officer

TLDR

Provide customer support through various channels while maintaining privacy and establishing effective communication.

 

  • Serve customers by telephone, face to face and email
  • Maintain the confidentiality customer privacy including complaints or requests from customers
  • Provide solutions to customer complaints
  • Make a complaint report or customer request
  • Establish good communication with customers

 

  • Male/Female
  • Age maximum 30 years
  • Min. D3
  • Have minimum 1 year experience as Customer Support / Call Center / Contact Center
  • Have a good communication skill & interpersonal skill
  • Required skill(s) : Ms.office and Internet

Cermati.com is a financial technology startup that operates as a comprehensive online marketplace, making it easy for Indonesians to find and apply for a wide range of financial products. By streamlining access to loans, credit, and other financial services, Cermati.com is committed to promoting financial inclusion and simplifying the financial decision-making process in Indonesia.

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