Support Japanese-speaking customers for an online shopping platform, assisting them with queries and needs while maintaining high service quality.
Job title: Associate Customer support – Japanese speaker (Online shopping platform)
Criteria: JLPT N1 (Malaysians or any Nationality) /Native Japanese (No English is required)
We can consider candidates from anywhere who are willing to relocate to Malaysia
VISA processing timeline: 2 months post selection and submission of relevant documents
Minimum Qualification required: Diploma/ Bachelor’s degree
Benefits :
For Expats Employment VISA, 1 way flight ticket and 1 week hotel accommodation cost is reimbursed.
In-patient Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).
Out-patient Medical benefits up to 250 USD per claim (for each individual), for self, spouse & children (if any) – 15% co-payment
Optical benefit up to 120 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year
Dental (Tooth extraction and filling) up to 500 USD per year (for each individual), for self, spouse & children – Claimable after completion of 90 days
Dental (Scaling) up to USD 50 per year (for each individual), for self, spouse & children – Claimable after completion of 90 days
Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).
Medical Leave as per Labor law - 14 days.
Bereavement leaves – 3 working days in an event of death in the immediate family (Spouse, Children, parents).
Maternity Leave – for 98 consecutive days for female associate. To start not earlier than 30 days from the expected due date, or post the due date.
Paternity leaves – 7 days
Two95 International Inc. delivers a range of information technology services tailored to meet the diverse needs of businesses. Focused on providing comprehensive IT solutions, it serves clients across various industries looking to enhance their technological capabilities.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Customer Service Q&A's