Customer Support -Japanese JLPT N1

TLDR

Support Japanese-speaking customers for an online shopping platform, assisting them with queries and needs while maintaining high service quality.

Job title: Associate Customer support – Japanese speaker (Online shopping platform)

Criteria: JLPT N1 (Malaysians or any Nationality) /Native Japanese (No English is required)

We can consider candidates from anywhere who are willing to relocate to Malaysia

VISA processing timeline: 2 months post selection and submission of relevant documents

Minimum Qualification required: Diploma/ Bachelor’s degree

Benefits :

For Expats Employment VISA, 1 way flight ticket and 1 week hotel accommodation cost is reimbursed.

In-patient Medical benefits up to 80K USD (for each individual), for self, spouse & children (if any).

Out-patient Medical benefits up to 250 USD per claim (for each individual), for self, spouse & children (if any) – 15% co-payment

Optical benefit up to 120 USD (for each individual), for self, spouse & children – Claimable after completion of 1 year

Dental (Tooth extraction and filling) up to 500 USD per year (for each individual), for self, spouse & children – Claimable after completion of 90 days

Dental (Scaling) up to USD 50 per year (for each individual), for self, spouse & children – Claimable after completion of 90 days

Annual Leave 10 days for first 2 years, 12 days after completion of 2 years (prorated).

Medical Leave as per Labor law - 14 days.

Bereavement leaves – 3 working days in an event of death in the immediate family (Spouse, Children, parents).

Maternity Leave – for 98 consecutive days for female associate. To start not earlier than 30 days from the expected due date, or post the due date.

Paternity leaves – 7 days

Two95 International Inc. delivers a range of information technology services tailored to meet the diverse needs of businesses. Focused on providing comprehensive IT solutions, it serves clients across various industries looking to enhance their technological capabilities.

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