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MP Solutions Ltd.

Customer Success Specialist (Multilingual)

Debrecen , Hungary
full-time Remote

AI overview

Join a supportive team to build and maintain long-term customer relationships while leveraging strong language skills in a structured, international environment.

📍 Remote (FR / DE) | On-site – Debrecen (EN only) | 🕘 Monday–Friday, daytime schedule

International partners of MP Solutions are looking for Customer Success Specialists with strong language skills to join their growing support teams.

If you enjoy building long-term customer relationships, supporting business outcomes, and working in a structured, international environment while using your language skills daily, this role is for you.

Your responsibilities

  • Build and maintain strong, long-term relationships with customers
  • Support customers throughout their lifecycle via proactive and transactional interactions
  • Understand customer business objectives and define what success means to them
  • Drive customer success plans and support value realization
  • Identify and manage churn risks
  • Identify growth and expansion opportunities
  • Handle incoming customer inquiries related to products, services and administration
  • Support customers and internal teams with billing and administrative activities
  • Work closely with global internal stakeholders and teams
  • Provide accurate, reliable information adapted to the customer’s level
  • Ensure compliance with data privacy and security policies

Working hours

  • Remote roles: 08:00–17:00 or 09:00–18:00
  • On-site (Debrecen): 09:00–18:00 or 10:00–19:00

Requirements

  • What we’re looking for
    • Fluent English (C1)
    • One of the following language setups:
      • French + English (C1) – remote
      • German + English (C1) – remote
      • English only (C1) – on-site in Debrecen
    • Previous experience in Customer Success, Account Management or Customer Service
    • Customer-centric mindset with strong empathy
    • Excellent communication and follow-up skills
    • Strong organizational and problem-solving skills
    • Ability to work independently and collaboratively

Benefits

  • What we offer
    • Paid, structured training program and supportive onboarding
    • Competitive salary, based on language and location
    • Cafeteria benefits
    • Stable, long-term opportunity in an international environment
    • Regular team-building and engagement activities
    • Supportive, professional team culture

Perks & Benefits Extracted with AI

  • Other Benefit: Cafeteria benefits
MP Solutions Ltd.

MP Solutions Ltd. is acting like an HR Consulting and RPO Agency, with a respected track record rolling over two decades. Our particular focus is on the Hungarian Market. Over the past few years, we have secured numerous projects in both the U.S. and Europe, achieving an outstanding success rate in their execution.Both our founders and the Management Team have unique experiences in the various international and domestic recruitment projects and have faced with multiple technology and non-technology ramp-ups. Our Team is outmost customer focused and characterized by complexity, a project management approach and a solution driven mindset. Our efficiency is a result of our working methodologies, felxibility and extensive local and international network. Our flagship and largest division is the Recruitment Process Outsourcing (RPO) department, which is dedicated to delivery a diverse range of high-quality professional services tailored to meet your specific needs whether you need complex or direct driven solutions.Among our partners there are large international and medium sized companies as well.Registration number (human resources): 52427-5 / 2004-0100-330

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