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Azeus Convene

Customer Success Manager - South Africa

full-time Remote

AI overview

Manage 80+ accounts across various countries, guiding clients on best practices for the Convene software and developing strong relationships to drive upselling and referrals.

Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration solution for Boards and Senior Leadership Teams. Convene has already been recognized by reputable institutions across the globe. Our client base has grown exponentially, and we have extended our global footprint in over 100 countries. 

Visit azeusconvene.com for more information.

Responsibilities:

  • Report to the regional manager and the head of global customer success
  • Able to manage approximately 80+ accounts within various countries
  • Able to actively reach out to the clients and guide best practice of our software
  • Develop relationship with existing accounts in the region
  • Find creative ways to upsell to client, generate referrals
  • Attend weekly / monthly meetings and report regularly
  • Record clients’ interactions via CRM

 

Qualifications:

  • SaaS background but any IT experience would be great
  • Preferably have 1 to 3 years account management/sales experience.
Azeus Convene

Convene is Azeus’ award-winning board portal, widely used by thousands of boards and committees in over 100 countries, ranging from Fortune 500 and FTSE 100 companies, public and private organizations, financial, healthcare, and educational institutions, and nonprofits. Convene champions and implements meeting best practices, enabling organizations to uphold governance through a single secure technology platform that supercharges physical, remote, or hybrid meetings.

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