🌍 Global SaaS Scale-up | $28M Series B Investment
💡 Personalized 1:1 Coaching
📍Barcelona | Hybrid
Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.
CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo, and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.
CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.
As a Customer Success Manager, you’ll take ownership of onboarding, maximizing adoption, and ensuring long-term customer success for our clients - leading to seamless renewals.
This role is perfect for a product-focused and technically curious professional who thrives in high-velocity B2B SaaS and has a passion for solving technical roadblocks before they arise. If you’re looking to make a tangible impact in a fast-growing AI-powered SaaS company, this is the challenge for you.
🚀Be part of one of Europe’s fastest-growing SaaS companies
🤖 Work with cutting-edge AI products in a high-growth market
🌍 Join a global team – work with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Check out our Life at CloudTalk on Instagram
🎯 Have a front-row seat in our journey to $100M ARR
Growth:
💡 1-1 Coaching sessions with our resident communications advisor
📚 Leaders Academy & Learning and Development Budget
Flexibility:
🏖 Unlimited Paid Time Off
📊 Flexible Working Hours
🎗️ Volunteering Days
💻 MacBook for work
Well-being:
🏖Recharge Fridays once per quarter
🏋🏼♀️Fitness Allowance
Connectedness:
💲 Referral bonuses
👥 Virtual & physical team buildings
👕 Company merchandise
1️⃣ Intro Call – Meet our Talent Acquisition Team
2️⃣ Interview with the CX leaders
3️⃣ Case Study Presentation – Show us your skills
4️⃣ Culture Bar Raiser Call
🎯 Offer!
Apply now and be part of our journey to $100M ARR!
By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk’s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.
CloudTalk ☁️ is a modern, user-friendly cloud telephony solution that has disrupted the $50 billion stagnant telephony market. Our easy integrability and advanced features save our clients an average of 2-3 minutes on every 📞 phone call! Our solution is loved by customer support and sales teams the world over. We can, of course, back this bold claim with data – check out our reviews and accolades on Capterra, Pipedrive Marketplace, G2.We believe in connecting the world not only through technology but also through people. CloudTalk’s 230+ employees represent 30+ nationalities 🌎 and work remotely from Europe, Asia, and South America. Our clients span industries like SaaS, e-commerce, tech, and finance. Some of our biggest partners are Fujitsu, Mercedes, Oyo, and the Ministry of Health of the Slovak Republic.
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