Customer Success Manager for Semine (Swedish Speaker)

Since 2020, Semine has been building AI-driven technology designed to eliminate the repetitive, manual tasks that slow down accounting teams. By automating accounts payable processes and reducing administrative burden, Semine empowers finance professionals to focus on analysis, strategy, and value creation rather than data entry.

In July 2025, Semine joined forces with Rydoo and is now a Rydoo company. Together, we are advancing a shared vision: simplifying financial operations through intelligent automation. By combining Semine’s AI expertise in accounts payable with Rydoo’s trusted expense management platform - used by more than one million users worldwide - we are creating a comprehensive, AI-powered solution that streamlines both expenses and payables in one seamless ecosystem.

As a global team of more than 200 professionals, we believe technology should make complex processes simpler and more efficient. If you’re driven to build impactful solutions and shape the future of financial automation, you’ll fit right in.

Rydoo / Semine in a snapshot

• Ambitious international team
• 33 nationalities speaking over 15 languages
• 240+ employees across multiple countries
• Easy-to-use spend management app available on iPhone and Android
• Supporting over 10,000+ clients and 1 million+ users worldwide
• 4.6 employer score on Glassdoor
• Hybrid work policy

The Role

As a Customer Success Manager, you will work closely with customers to understand their needs and ensure that the solution delivers maximum value. You will conduct training sessions and workshops with existing customers, coordinate internal and external resources, and act as a bridge between the customer’s finance team and Semine’s internal departments. You will ensure progress and delivery in line with agreed plans and budgets, build long-term relationships, and help customers get the most value from the solution.

You will work in a consultative manner and closely with customers, playing a key role in their digital transformation journey. The role also involves close collaboration with the sales teams in Norway and Sweden as well as the product development team, where you will contribute customer insights and suggestions for product improvements

This role combines customer relationship management, project coordination, and strategic advisory to support customers throughout their digital transformation journey.

Requirements

• Several years of experience in Customer Success, Account Management, or a similar customer-facing role
• Experience managing projects or digital transformation initiatives within finance/accounting
• Strong relationship-building and stakeholder management skills
• Ability to manage multiple projects and priorities simultaneously
• Strong communication and presentation skills
• Fluency in Swedish and English (spoken and written), additional languages are a plus

Nice to have

• Experience working with finance or accounting teams
• Familiarity with Accounts Payable processes
• Experience with ERP systems or financial software

Benefits

Next to our amazing team, informal & international company culture and our mission to become the number 1 spend and invoice management platform in Europe, we offer some nice benefits that make working at Rydoo / Semine even more fun:

• A competitive package, including salary and benefits
• Meal vouchers of €9 per day
• Rydoo Hybrid work policy: decide for yourself where you are most efficient
• Rydoo On Tour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office.
• Professional freedom and a flexible work environment
• Upskilling through training and coaching programs
• Regular company and team events
• Wonderful international team with more than 33 different nationalities
• Free Portuguese language classes
• Spectacular onboarding program for all new Rydooer’s
• Free drinks, fruits & snacks to provide you with all the energy to do your job + the occasional after work drink, and great parties (believe us 😉 )
• Permanent contract

Why Join Us

At Rydoo / Semine, we celebrate diversity and are committed to creating an inclusive environment for all employees. We value and encourage ongoing learning opportunities and career progression.

Even if you don't tick every box but see yourself contributing, we encourage you to apply. We're more interested in finding a well-rounded individual with a can-do attitude. Your passion, dedication and desire to learn are what matter most to us.

Check us out

LinkedIn: https://www.linkedin.com/company/rydoo

Glassdoor: http://bit.ly/2UujjWJ

Instagram: https://www.instagram.com/rydoo/

YouTube: https://www.youtube.com/channel/UCTZYj7vm_ZcsGFL18jWHt_A

Inside Rydoo / Semine Blog: https://www.rydoo.com/inside-rydoo/