Customer Success Manager

At FlowX.AI we are building the engine for the next generation of cognitive enterprise systems - because we believe enterprise software is the software layer that our civilization relies on. Today, our AI platform is used in large banks and empowers both new and experienced users to leverage AI to build complex mission critical applications.

This is a senior-level position, ideal for a highly experienced and independent contributor who thrives in fast-paced, product-focused environments.

Mission

As a Customer Success Manager your role is to enable, help, and provide oversight for the customer or partner team that is developing on the platform, making sure they are able to deliver against strategic priorities as set by executives.

What you would do on a daily basis

• Tracking and assessing progress of Customer /Partner teams against their transformation roadmap
• Identifying friction points, blockers early, and helping the Customer / Partner team resolving them to ensure momentum is never lost
• Collaborating closely with the FlowX Product team to drive the quick and efficient resolution of potential platform issues
• Ensure teams stay aligned with expectations and KPIs

Who you are

• 3+ years of experience delivering complex IT projects, ideally in financial services
• A strong technical foundation—you’re comfortable working with engineers and product teams
• A structured, analytical mindset with the ability to distill complexity into actionable insights
• Excellent communication and stakeholder management skills in English (written and spoken)
• Confidence aligning executive priorities with on-the-ground execution

What's in it for you

• Joining a product company in such early stages means you are invited to leave a print on the evolution of both the business and the product.
• Work directly with the tech and business leadership of European banks to transform digital banking experiences.
• Direct involvement in further building the team & the culture.
• Early-stage equity package to be considered

Location: Budapest