Customer Success Manager (Dutch speaking)

Ready to change the way organizations work with sensitive data? At Roseman Labs we have built a groundbreaking solution to train and use AI on data that is too sensitive to be shared. Our solution is used by 150+ organisations across National Security, Financial Services and Healthcare to solve real world problems.  

Our company is a place where curious and ambitious people thrive. Although we are a young company, we are recognized within the Privacy Tech space for the impact we make. With our Series A funding in place, we are buckling up for fast, international growth.  

As we expand, we are looking for a Customer Success Manager who is an executer at heart—someone who loves understanding customer challenges and goes the extra mile to deliver value and societal impact. You will manage projects in a fast-paced environment, build and grow data-sharing consortia, and act as a trusted advisor across diverse topics and disciplines. 

Key Responsibilities 

• Manage smooth customer onboarding and project delivery in close collaboration with sales and product teams. 

• Guide customers in defining success metrics and implementing data-sharing programs. 

• Support customers with data analytics use cases and basic troubleshooting in Python. 

• Advise on organizational and legal aspects of privacy-preserving data sharing. 

• Monitor customer satisfaction and identify opportunities for growth and advocacy. 

• Coordinate with internal teams to prioritize product enhancements based on customer feedback. 

We Offer 

• Market-conform salary for 32-40 hours/week 

• Equity participation & additional benefits. 

• Company pension & wga hiaat insurance 

• 25 holidays (excl national holidays) + flexible leave policy 

• Hybrid teaming, with office located in Utrecht. 

Why Join Us? 

• Work on cutting-edge privacy-preserving technology with real-world impact. 

• Join a fast-growing scale-up with international ambitions. 

• Collaborate with a passionate, multidisciplinary team. 

• Enjoy flexibility, autonomy, and opportunities for personal growth. 

Requirements

Job Requirements 

• Master’s degree and 3–5 years of experience in customer success, project management, or strategy consulting. 

• Affinity with data analysis (basic Python skills preferred). 

• Experience managing projects with technical and non-technical stakeholders. 

• Strong interest in data science and privacy technologies. 

• Fluent in Dutch and English.