Sidetrade (Euronext Growth: ALBFR.PA) is an AI company redefining how enterprises secure and accelerate cash flow. At the core of its applications is Aimie, Sidetrade’s agentic AI, trained on more than $7.7 trillion in B2B transactions.
Sidetrade’s AI-Powered Order-to-Cash Platform transforms financial operations, helping leading enterprises increase revenue, protect profitability, and optimize working capital, positioned as a Gartner® Magic Quadrant™ Leader since 2022.
Powered by a proprietary Order-to-Cash Data Lake and domain expertise, Aimie continuously learns and operates autonomously across the Order-to-Cash. This co-worker drives agility, informs decision-making, and ensures reliable execution. Aimie enables finance, sales, and customer-facing teams to unlock working capital and strengthen resilience. Sidetrade supports businesses in 85 countries and employs 450 people across North America, Europe and Asia-Pacific.
For more information, visit us at www.sidetrade.com and follow us on LinkedIn at @Sidetrade.
We value passion over perfection—so if you’re eager to learn and bring the right energy, we want to hear from you. Be you. Grow with us.
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Requirements
As a Customer Success Manager, you’ll be in charge of a portfolio of our enterprise clients - driving adoption and outcomes leading to renewals, expansion, and advocacy.
What You’ll Be Doing:
What you will bring to the role:
At Sidetrade, we cultivate a multicultural environment that fuels innovation. With over 22 nationalities represented, we strongly value diversity, gender equality, inclusivity, and fairness. As an equal opportunity employer, we reject all forms of discrimination and harassment. Your unique contributions are celebrated, driving collective success in our inclusive workplace.
Discover more on www.sidetrade.com
Agencies
Only applications from invited agencies through the Workable portal will be accepted. Unsolicited CVs sent directly to managers or HR will not incur any fees.
Sidetrade is a Global Software Company. Our mission is to help organisations unlock customer value. We do this through our unique customer platform that accelerates revenue growth and cash generation. This is delivered using industry leading technology, data and artificial intelligence that supports smart processes and augmented decision-making to give our customers the edge over competitors, when generating revenue and collecting cash from their customers. Augmented Cash helps companies collect cash faster from customers with less effort, reducing outstanding debts and costs, and improving working capital. Augmented Revenue helps anyone responsible for managing customer retention, upsell and cross-sell to drive more sales and customer revenues and hence increase long-term customer value. We are profitable with a double-digit growth rate and have been listed on the Stock exchange since 2005. With modern offices in exciting cities such as Paris, London, Dublin and New York City, We're fast-paced, pursue excellence in everything and have a lot of fun along the way. All Sidetraders have the desire to work hard, together and be successful, but also find ample time to relax and spend with friends and family!
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Customer Success Manager Q&A's