Nexla is the leading Integration platform, built with AI, for AI. Nexla takes a metadata driven approach to converge diverse integrations across Data, Documents, Agents, Applications, and APIs into a single design pattern. We accelerate the development of solutions for GenAI, Analytics, and Inter-company data. Nexla makes data users and developers up to 10x more productive by delivering a true blend of no-code, low-code, and pro-code interfaces.
Leading companies including DoorDash, LinkedIn, Johnson & Johnson, and LiveRamp trust Nexla for mission-critical data. Named in the 2022, 2023, and 2024 Gartner Magic Quadrant™ for Data Integration Tools and top-rated by customers on Gartner Peer Insights, Nexla is a remote-first company headquartered in San Mateo, California.
At Nexla, our culture is built around our core values: Have Empathy, Be Curious, Be Intellectually Honest, Achieve Excellence, and Remember to Relax. We put our customers at the heart of everything we do, foster a data-driven mindset, take ownership of our work, and believe in the power of teamwork to achieve ambitious goals.
As a Customer Success Engineer at Nexla, you will serve as the critical technical bridge between our global customer base and our internal Engineering teams. In this role, you won't just close tickets; you will own the technical resolution process end-to-end. Leveraging your expertise in Python, SQL, and REST APIs, you will perform deep investigations into complex data integration issues, drive root cause analysis, and ensure our customers achieve their data goals. If you thrive in a 24x7 global environment and love digging into logs to solve intricate problems, this role is for you.
Location
Anywhere in India(preferably Bangalore)
Why Build Your Future at Nexla? We are standing at the precipice of the GenAI revolution, but the biggest bottleneck isn't the models, it's the data. By joining Nexla, you aren’t just entering a company; you are stepping into the critical layer of the modern data stack that powers the AI economy. We are the Data Fabric that enables industry titans like LinkedIn, DoorDash, and J&J to turn messy, siloed data into ready-to-use products for RAG and predictive models. This is your opportunity to move beyond simple tooling and build the actual infrastructure that democratizes data access for the next decade of innovation. If you want to solve the hardest problems in data engineering and own a piece of a market projected to hit billions, your career belongs here.
Our mission is to make ready-to-use data available to anyone, anywhere. To do that, Nexla has pioneered an automated approach to package data from any system into usable Data Products for enterprise users. Nexsets, which are Nexla’s version of Data Products, power our unified platform for multi-speed data integration, preparation, and monitoring, delivering quality data that accelerates AI and Analytics teams. Nexla’s platform makes it simple for anyone to create scalable data flows. We have an ambitious vision and are pioneering innovations to help every user have access to data that helps them do their work better. We are trusted by companies like LinkedIn, LiveRamp, Doordash, and other data-driven companies that are running mission-critical data with Nexla to achieve faster time to market.
Please mention you found this job on AI Jobs. It helps us get more startups to hire on our site. Thanks and good luck!
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Customer Success Engineer Q&A's