Cribl makes open observability a reality for today’s tech professionals. Our category-defining product suite gives companies the power to control their data and the flexibility to make choices, not compromises. With more than $400 million in funding by top investors including IVP, CRV, Redpoint Ventures, Sequoia, Greylock, and Tiger Global, we continue to grow our revenue and customer base by triple digits, with more than a quarter of Fortune 100 companies now Cribl customers.
As a remote first company, Cribl was recently ranked as the top technology/software company on the Forbes Best Startup Employers list (#7 overall), included in CNBC’s Top Startups for the Enterprise, and has been recognized as a top company for women, diversity, and culture by Comparably. So what's it like to work here? Our culture is rooted in our five core values, which includes Irreverent, but Serious. We like to have fun. We like to make each other laugh. And we love Goats!
About Cribl
Cribl unlocks the value of observability data.
Our products deliver choice and control over the rising volumes of telemetry data, enabling every organization to realize the value of all their observability data without limitation. Backed by the industry’s leading venture capitalists, including CRV, Sequoia Capital, Greylock Partners, Redpoint Ventures, and IVP, our solutions are deployed across organizations of all sizes. Many of the biggest names in the most demanding industries trust Cribl to solve their most pressing observability needs.
At our core, we foster an inclusive, values-aligned culture where all belong. We believe in a remote-first operating model, empowering the flexibility to do your best work, wherever you are. We’re also growing rapidly, welcoming collaborative, curious, and motivated team members who are passionate about putting customers first.
Check out our recent announcement on closing our Series D funding!
Join the herd and unlock your opportunity.
About the Opportunity
The Customer Success Engineer acts as a trusted advisor for the customer in achieving customer outcomes, value and success with Cribl solutions. As an Associate Customer Success Engineer- an essential member of the Customer Success team, you will engage with a wide range of customers post sale and lead Cribl customers through the initial part of the customer journey. This starts with an internal hand-off with Sales all the way to a successful deployment, and hand-off to the designated Customer Success Engineer. In this role, you will be responsible for helping provision new customers, documenting and overcoming challenges in the Onboarding phase, and setting our customers up for long-term engagement and success. If this sounds good to you, we’d love you to consider joining us as an Associate Customer Success Engineer.
What You'll Accomplish:
As a Customer Success Engineer you will:
About You:
Bonus Points:
Salary Range ($100,000 - $151,600)
The salary for this role is dependent on geographic location. The salary offered within the range described will be based on the individual candidate’s job-related knowledge, skills, and experience. In addition to a competitive salary, Cribl also offers a generous benefits package which includes health, dental, vision, short-term disability, and life insurance, paid holidays and paid time off, a fertility treatment benefit, 401(k), equity, and eligibility for a discretionary company-wide bonus.
Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed. We work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
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Bring Your Whole Self
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We’re building a culture where differences are valued and welcomed, and we work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Interested in joining the Cribl herd? Learn more about the smartest, funniest, most passionate goats you’ll ever meet at cribl.io/about-us.
Wherever your data comes from, wherever it needs to go, Cribl gives you the freedom and flexibility to make choices instead of compromises.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Customer Success Engineer Q&A's