Customer Service Superhero (Cape Optional, Empathy Essential)

AI overview

Support real people facing pest control and hygiene issues by resolving complaints and enhancing customer loyalty through effective communication and teamwork.

We’re not here to sugarcoat it — we do the dirty work. Quite literally.
Pest control and hygiene services aren’t exactly “glamorous”, but they’re vital — and so are the people behind them.

That’s where you come in.

💬 What You’ll Actually Be Doing:

  • Talking to real people with real problems (think: pests, washroom essentials, and more).
  • Solving problems in a professional manner — calmly, kindly, and quickly.
  • Turning a customer complaint into a moment of loyalty.
  • Teaming up with our frontline heroes (technicians, service staff, ops teams) to get things DONE.

👀 What We’re Looking For:

  • A natural communicator who listens before they speak.
  • Unshakeable under pressure and good at multitasking.
  • You love helping people, and you do it with heart.
  • Bonus points if you’ve wrangled multiple databases, word, excel and email
  • You don’t just tick boxes — you care about what happens next.

🏆 What You’ll Get:

  • A real career path — we invest in our people, no fluff.
  • Global stability with a good culture and good vibe.
  • Competitive salary, benefits, and plenty of support.
  • The kind of job you’ll be proud to tell your friends and family about.

🧼 Who We Are:

Rentokil Initial is an FTSE 100 company and global leader in services that make homes, schools, and businesses safer and cleaner. From pest control to hygiene and workwear, our purpose is clear: we protect people and enhance lives — including yours.

Rentokil Initial provides services that protect people and enhance lives.We protect people from the dangers of pest-borne disease and the risks of poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and the reputation of our customers’ brands.We are always looking for hardworking, energetic and enthusiastic individuals to join our business. We're a very welcoming company, many of our colleagues see each other as their family!Our main brands are Rentokil, Initial and Ambius who provide services including pest control, washroom solutions, specialist hygiene, medical waste disposal, property care and also interior/exterior landscaping for companies within any industry.We have over 1800 local service teams across the world covering 91% of global GDP in over 90 of the world’s 100 largest cities across North America, Europe, UK and the Rest of World, Asia and the Pacific.Our main drive is to offer outstanding and consistent customer service, to support our colleagues and promote colleagues from within, all whilst making sure we have the best health and safety standards possible - we want everyone to get home safely.Does this sound like the company for you? Have a look at our vacancies below!

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