Customer Service Representative (On-Site)

Quezon City , Philippines
full-time

AI overview

Join our dynamic team in the Satellite TV & Entertainment Account while providing top-notch customer service and enjoying career growth opportunities in a vibrant work environment.
nXscale provides flexible outsourcing solutions for startups and scaleups. We partner with global companies to help them build teams and scale operations. Join our Satellite TV & Entertainment Account and enjoy amazing perks, career growth, and a dynamic team environment. What you'll do
  • Handle inbound customer service calls related to TV and entertainment services
  • Assist with billing inquiries, technical issues, and service upgrades
  • Deliver high-quality support and ensure customer satisfaction
  • Maintain accurate documentation of each interaction
  • Who you are
  • At least a High School Graduate
  • With at least 6 months of BPO international voice experience
  • Strong English communication and interpersonal skills
  • Amenable to work on-site in Quezon City
  • Willing to work on shifting schedules, weekends, and holidays
  • We are an equal opportunity recruiter and employer and value diversity most at nXscale. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    The nXscale Referral Program is still open!
    Give your friends the chance to work in a global startup. Refer friends here: https://nxscale.com/referral-program/#form

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