Customer Service Representative - Chinese Bilingual (Part Time - MID)

Please whitelist the domains "lever.co" and "hire.lever.co" with your email provider to make sure you get our emails. Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully! Customer Service Representative - Chinese Bilingual (Part Time - MID) Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot. And we’re looking for a Customer Service Representative - Chinese Bilingual (Part Time - MID) to start immediately Customer Service Representative - Chinese Bilingual (Part Time - MID) Client's Industry:Insurance Client Location:Louisiana, USA (CST) Assistant Schedule: 9am-5pm CST Client Business Overview: She runs an insurance business serving both English- and Chinese-speaking customers.  Summary: Client needs a bilingual English–Chinese customer service representative with 3–5 years of experience to handle insurance-related calls and basic admin tasks. **For Customer Service Rep:** - Handle inbound/outbound insurance-related calls - Assist with payments, renewals, and quoting support - Communicate with Chinese-speaking customers - Use VOIP/Google Meet for calls - Basic admin using Word, Excel, Monday.com Technical Requirements: • USB Headset with Noise Cancellation feature • Working Webcam • Computer with at least 1.8 GHz processor and at least 4GB RAM • Main Internet Service Speed: at least 25 Mbps cable connection • Backup Internet Service Speed: at least 10 Mbps Benefits: • Health Insurance (HMO) • Performance Incentives • Job Security and Stability • Paid Training • Inclusive Culture • Upskilling Opportunities • 100% Work-From-Home • Exceptionally Supportive Team • Opportunities for Career Growth • Fun Work Environment • Holiday & Overtime Pay Offer: PHP58,000 - PHP60,000