Customer Service Representative

Yellowstone Local is proud to represent Potts Electric, an industry leader in residential electrical services.

You’re organized, dependable, and driven to make a difference, and now you’re ready to be part of a company that respects your time and your talent.

What's in it for You?

• Pay: $18 - $20/hour

• Full-time, in-office role based in Fenton, MO

• Internal training on company-specific tools and workflows

• Paid time off and paid holidays (following company policy)

• Health, dental, and vision insurance options (offered after introductory period)

• 401(k) plan available

• Company culture that invests in your success and development

Why You’ll Love It Here

• Potts Electric is a fast-growing, family-owned company where you're not just a number, you’re part of the team

• You’ll be trained and supported from day one, no guessing or getting thrown in the deep end

• This is a tight-knit group that values clear communication, reliability, and high standards

• No dispatching required, we keep your focus sharp and your responsibilities clear

• We take pride in delivering 5-star service to every customer across the St. Louis metro area, and you’ll play a key role in making that happen

Your New Role

Located in our Fenton, MO office, you’ll:

• Provide front-line customer service support by responding to inquiries, following up with customers, and maintaining a professional and helpful attitude

• Learn and follow established internal processes to ensure consistent service and operational efficiency

• Support company operations through accurate data entry, internal communication, and coordination with other departments

• Receive and log customer service requests, with attention to detail and urgency

• Work in-office alongside the operations team to keep things running smoothly

Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.

Requirements

• Previous customer service experience

• Ability to work on-site at our Fenton, MO location

• Willingness to complete company-provided in-person training

• Strong communication and organizational skills

• Team-oriented with a professional and positive attitude

• Dispatcher responsibilities are not included in this role

Potts Electric is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #yellow