Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we’re looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you.
Competitive Pay: $18 - $22 per hour starting, DOE
Weekly Hours: 34 hours per week
Opportunity to work with a high-performing and supportive team
Set Schedule:
Monday and Tuesday: 7 AM – 4 PM (in office)
Monday and Tuesday: 4 PM – 8 PM (remote)
Wednesday, Thursday, and Friday: 7 AM – 10 AM
Over 40% of our team has been with us for five years or more
Strong, values-driven culture built on honesty, respect, and teamwork
4.9-star rating on Google, a testament to both our customer service and employee satisfaction
Open-door leadership and opportunities to grow your skills in the trades industry
As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you’ll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include:
Answering inbound customer calls and scheduling plumbing services efficiently
Dispatching technicians to appropriate jobs based on skills and location
Providing schedule confirmations, updates, and customer support
Supporting management with administrative and clerical tasks
Participating in an after-hours on-call rotation
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
1–3 years of experience in dispatching and customer service
2 years of experience in administration or the home service industry
High school diploma or equivalent
Typing speed of at least 45 WPM and proficiency in Microsoft Office
Excellent communication, organizational, and multitasking skills
Ability to work in a fast-paced office setting and remain seated for extended periods
Familiarity with DESCO software (a plus, not required)
Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
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