Jumia is hiring a

Customer Service Intern

Lagos, Nigeria
Internship

We are looking to recruit a Customer Service Intern. This is a learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.

Knowledge, Skills, and Experience

  • Minimum BSC degree in any field
  • 1-2 years experience in Customer Relationship Management will be a plus.
  • Ability to speak Hausa is a plus.
  • Computer skills including the ability to use spreadsheet and word-processing programs at a basic proficient level
  • Effective communication and interpersonal skills (both written and verbal)
  • Self-motivated and able to work independently and in team environments
  • Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
  • Ability to multi-task and manage several projects simultaneously
  • Exceptional customer service and follow up skills

Location
Yaba, Lagos

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