We are looking to recruit a Customer Service Intern. This is a learning experience with the team of passionate, fun and energetic people who save the day for 150 million customers one call at a time.
Knowledge, Skills, and Experience
- Minimum BSC degree in any field
- 1-2 years experience in Customer Relationship Management will be a plus.
- Ability to speak Hausa is a plus.
- Computer skills including the ability to use spreadsheet and word-processing programs at a basic proficient level
- Effective communication and interpersonal skills (both written and verbal)
- Self-motivated and able to work independently and in team environments
- Proficient skills with Microsoft Office software including Word, Excel, PowerPoint and Outlook
- Ability to multi-task and manage several projects simultaneously
- Exceptional customer service and follow up skills
Location
Yaba, Lagos