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A Job Thing

Customer Service Executive (mandarin speaker, work from home)

Kuala Lumpur , Malaysia
full-time Remote

TLDR

Join a result-oriented start-up focused on solving recruitment problems through innovative software and collaborative team culture.

  • Excellent spoken and written communication abilities in both Mandarin&English.
  • Candidates must possess at least a Diploma/ Bachelor's Degree in Business Administration, Banking, Mass Communications or any equivalent.
  • At least 1 year of customer service work experience in customer service management is preferred.
  • Fresh graduates are also encouraged to apply.
  • Experienced candidates will be added advantage.
  • Demonstrated professional customer service skills with a respectful, positive attitude, and strong adaptability.
  • Demonstrated analytical and problem-solving skills.
  • Working knowledge and understanding of thar with RM is preferred.
  • preferred.
  • Able to work on shift.
  • One year renewable contract, with the option to transfer to a permanent position after one year.
  • IMMEDIATE HIRING.
  • Respond effectively and efficiently with various channels.
  • Develop rapport with customers to understand and adequately make appropriate requirements for development S.S.
  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Provide recommendations within the area of expertise to suoport customer needs.
  • Handle order complains in a timely manner, form a work log and provide timely feedback on abnormal problems.
  • Work From Home.
  • Attractive salary+allowance.
  • Professional training will be provided.
  • Good working environment.
  • Annual Leave+Medical Leave.
  • Work 5 days per week.
  • Career Advancement.
  • Salary Increment.

Benefits

Paid Time Off

Annual Leave + Medical Leave.

Remote-Friendly

Work From Home.

 A Job Thing

A Job Thing is a Malaysia-based HR tech company that offers an all-in-one recruitment platform designed to streamline job posting, candidate sourcing, and applicant tracking. By simplifying the hiring process, we empower businesses of all sizes to hire faster and smarter, enabling them to focus on building their teams rather than getting bogged down in administrative tasks.

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Salary
RM3,000 – RM3,500 per month
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