Customer Service Engineer Spain / CT BA OESL

As a Customer Service Engineer, you will be the initial quality interface for the relevant customer plants. Your main tasks and responsibilities will be: 

• Establish a trusting relationship with the customer plant engineering , line operations , quality departments , logistic departments and customer service organizaiton in all assigned customer plants 
• Operate as initial direct contact and response person to customer's complaints/0-km issues
• Perform regular proactive visits to relevant customer locations at a frequency agreed with the customers 
• Coordinate activities of external quality service providers
• Contribute to problem solving and strategic quality improvement activities with international teams
• Support evaluation of customer plant's perception of CT OESL’s quality performance 

• Graduate in automotive enigneering , mechnical/electrical engineering or equivalent education as a technician 
• More than 5 years of professional experience in automotive business with direct international OEM customer contact
• Basic knowledge of general quality methods and tools
• Planning and organizational skills
• Fluent in English and Spanish (written and spoken), good command in German is considered a plus
• Willingness to travel frequently and on short notice

Applications from severely handicapped people are welcome.

What we offer?

• Compensation package - 14th salaries plus performance bonus
• Lunch Allowance - in line with local regulation
• Flexibility - Flexible schedule, hybrid work.
• Home-Office - Employees received 1,00€ net for each Home-Office day, paid monthly.
• Work Abroad - Possibility to work abroad within the EU for 20+20 days per year (two different countries).
• Vacation days - 22 days per year + 3 extra days the following year (considering absenteeism). Seniority days added starting from 3 years in the company.
• Referral Bonus - A bonus of 500€ or 750€ (depending on the seniority of the candidate) is paid for each referral.

Ready to drive with Continental? Take the first step and fill in the online application.