Customer Service Engineer France / CT BA OESL

As a Customer Service Engineer, you will be the initial quality interface for the relevant customer plants. Your main tasks and responsibilities will be: 

• Establish a trusting relationship with the customer plant engineering , line operations , quality departments , logistic departments and customer service organizaiton in all assigned customer plants 
• Operate as initial direct contact and response person to customer's complaints/0-km issues
• Perform regular proactive visits to relevant customer locations at a frequency agreed with the customers 
• Coordinate activities of external quality service providers
• Contribute to problem solving and strategic quality improvement activities with international teams
• Support evaluation of customer plant's perception of CT OESL’s quality performance 

• Graduate in automotive enigneering , mechnical/electrical engineering or equivalent education as a technician 
• More than 5 years of professional experience in automotive business with direct international OEM customer contact
• Basic knowledge of general quality methods and tools
• Planning and organizational skills
• Fluent in English and French (written and spoken), good command in German is considered a plus
• Willingness to travel frequently and on short notice

Applications from severely handicapped people are welcome.

The well-being of our employees is important to us. That's why we offer exciting career prospects and support you in achieving a good work-life balance with additional benefits such as:

• Training opportunities
• Mobile and flexible working models
• Sabbaticals
• and much more...

Sounds interesting for you? Click here to find out more.

Ready to drive with Continental? Take the first step and fill in the online application.