Customer Service & Documentation Executive

Petaling Jaya , Malaysia
On-site

To monitor and co-ordinate operational requirements with Operations team. Update all related GAC Software’s, systems, clients’ systems, timely with operational information and documents. Closely co-ordinate with all suppliers, port, authority towards delivery of services and follow-up on invoices. Update and prepare Invoices in Shipping system. Coordinating with operations team and ensure all the operational processes are timely met, update all KPI documents, SOP's, port information timely.       

1. Updating of Software’s

  • Updating of GAC system & Client online systems

2. Invoicing

  • Follow up with Port authorities / suppliers etc. for the invoices and preparing invoices in GAC Agents. Coordinating with finance team and vendors for the timely settlement of invoices.

3. Documentation              

  • Updating all KPI documents, SOP's and Port information timely

  • Coordinating with operations team and ensure all the operational processes are timely met.

5 Vessel husbandry activities  

  • Coordinating with principals/ operation team and Local Govt authorities for crew change and other husbandry activities

Salary
RM3,000 per month
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