PeopleCertは、世界の一流企業で使用されているベストプラクティスやビジネスに不可欠なスキルの評価・認証において、グローバルリーダーとして活躍しています
世界200カ国以上で展開するEdTechのリーディングカンパニーで、一緒に働いてみませんか
PeopleCertでは、国際電話のインバウンド・アウトバウンドの対応を通じて、お客様の受験で利用する技術サポートや資格に関するお問い合わせに対応する日本語と英語を話すカスタマーサービス・エージェントを募集しています。PeopleCertのカスタマーサービスは、チャット、電話、Eメールを通じて提供されます。日本語を話すカスタマーサービス・エージェントは、リモートで在宅勤務をすることが可能です。
仕事内容
応募資格
当社勤務でのベネフィット：
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.Through flexible & secure exam management systems, PeopleCert offers a suite of services for simple, flexible and secure exams, including online exam booking, multilingual online proctoring, e-certificates and online certificate verification.Quality, Innovation, Passion, Integrity are the core values which guide everything we do.We are a truly equal opportunity employer and we welcome candidates with exceptional talent from all walks of life and from a broad range of academic disciplines and professional backgrounds. We are highly educated, with international work experience and a global outlook.Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.For more information, please visit the corporate website www.peoplecert.org
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Customer Service Q&A's