Customer Relationship Intern

We’re looking for a motivated and autonomous candidate to join the Services of Engagement (SEN) team, supporting our growing network of over 125,000 rated companies in maximizing the value of their EcoVadis subscription. The ideal candidate will have a thirst for knowledge and will be able to develop skills in different areas during the course of their internship with us.

Responsibilities (but not limited to):

• Creation and translation content to support the team with their clients and communication
• Assist in reporting and pipeline tracking to support performance monitoring
• Support the team with the creation, maintenance, and optimization of workflows in HubSpot
• Contribute to the creation, update, and improvement of dashboards and reports in Salesforce
• Contribute to the creation, maintenance, and updates of the team’s internal website
• Help and support developing new processes or suggest ideas to improve the existing
• Maintenance of knowledge management content and systems (in close collaboration with Enablement Team)
• Other duties as necessary to support other teams within and outside the BU such as Network Growth, Customer Success for example

• Previous experience in customer care or another customer facing role required
• Fluency in English (written and verbal) - other language is a strong plus
• Creative problem solver with strong attention to detail
• Ability to work well in an international and multicultural environment
• Experience with Salesforce and Hubspot strongly appreciated

Location: Barcelona - hybrid 

Starting date: ASAP

In return for your expertise, we offer:

● Support with all the necessary office and IT equipment
● Flexible working hours
● Wellness allowance for mental and physical wellbeing
● Referral bonus policy
● Learning and development
● Sustainability events and community involvement
● Peer recognition program
● Employee-led resource groups
● Hybrid work organization (from the office or from home)
● Remote work from abroad policy
● Meals and Transportation Vouchers (Cobee card)
● Dental Benefits
● Life & Accident Insurance + Private Health Insurance
● Paid employee volunteer day
● Paid moving day (1/year)
● Time off: 1 Community Service Day + 1 Personal Day
● Summer Hours in July and August (36 hours per week)
● Hybrid Monthly Allowance for electricity and Internet

Our hiring team looks forward to reviewing your CV, in English, with a guaranteed response to every application. A new job with purpose awaits you! 

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring from a diverse and skilled talent pool, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).