Customer Marketing Intern (Summer 26')

The Elevator Pitch  

Are you curious about what drives customer loyalty and engagement? Do you enjoy blending creativity with data to deliver measurable results?  Evolv is seeking a Customer Marketing Intern to support customer engagement, advocacy, and community-building initiatives. This internship will give you hands-on experience across content creation, campaign execution, data analysis, and customer community programs. 

This internship offers unique one-on-one mentorship and ownership where you’ll shadow our Customer Marketing Manager as she runs live customer campaigns, then design and launch your own campaign with guidance, support, and coaching at every step. You’ll also collaborate with the Customer Enablement team to develop customer-facing content, strengthen your writing skills, and contribute meaningfully to our brand and customer experience.  By the end of the internship, you’ll have portfolio-ready work that demonstrates your ability to manage real campaigns, create compelling content, and present insights to a professional marketing organization. This is a highly interactive internship designed to give you real-world marketing experience, not busywork. 

Success in the Role: Performance Outcomes

Weeks 1–2: Learn & Integrate

• Meet your core collaborators across Marketing and Customer Enablement 
• Get onboarded into HubSpot, Salesforce and Evolv’s customer engagement workflows. 
• Work with the Customer Marketing Manager to observe how live customer campaigns are built, executed and analyzed. 
• Begin supporting content development and small campaign tasks. 
  

Weeks 3–8: Design Phase

• Independently manage and create customer-focused content (blog posts, emails, collateral). 
• Collaborate with team members on advocacy programs and campaign tracking. 
• Begin pulling and analyzing campaign performance data. 
• Participate in brainstorming sessions for new customer campaigns. 
  

Weeks 3-8:  Build Skills & Take Ownership

• Partner closely with the Customer Marketing Manager on content development for blogs, customer community posts, email messaging and more. 
• Learn best practices for writing customer-facing content through examples, coaching and hands-on assignments. 
• Build your own content pieces, revise based on feedback, and incorporate edits independently. 
• Begin designing the campaign you will ultimately own from audience selection to messaging. 
• Pull and analyze early performance data using HubSpot, Salesforce, Excel and within presentations. 

Weeks 9-10: Lead, Deliver & Present 

• Fully launch your own customer community campaign, end-to-end. 

• Track performance, analyze results, and prepare visual summaries. 

• Present your work, results, and recommendations to the Marketing team and select Executive Team Members. 

• Walk away with a completed campaign, performance metrics, and writing samples for your portfolio. 

The Work: What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis? 

Daily Responsibilities: 

• Write and edit customer/community blog posts with feedback and coaching from the Marketing and Enablement teams. 
• Support customer advocacy programs and maintain key engagement tracking. 
• Pull and monitor HubSpot and Salesforce data to evaluate campaign performance. 
• Collaborate with cross-functional teams to create customer-facing content. 
• Draft and schedule customer marketing emails. 
• Assist with website updates to surface customer stories and content. 
• Help with customer gift fulfillment and campaign collateral preparation. 
• Participate in team meetings, brainstorming sessions, and content reviews. 
  

Project Deliverables: 

• Launch a complete end-to-end customer community campaign. 
• Produce customer-focused content including emails, community posts, and blogs. 
• Maintain engagement and advocacy tracking for active programs. 
• Compile campaign performance reports and visual presentations. 
  

Tech Stack: 

• HubSpot: Campaign creation, email development, analytics 

• Salesforce: Customer segmentation, reference data, targeting 

• Canva: Creating designs for campaigns and visual aids. 

• Excel: Data pulls, performance tracking, visualization 

• Presentation tools: Preparing insights for Marketing leadership 

What We Look For in Applicants 

• Majoring in Marketing, Communications, Business, or a related field. 
• Strong writing, communication, and organizational skills. 
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint, Teams). 
• Ability to manage multiple projects and work well with others. 
• Detail-oriented with strong time-management habits. 
• A proactive mindset and willingness to learn. 
• Experience with data analysis (Excel or reporting dashboards) is a plus. 
• Familiarity with HubSpot, Canva, Adobe, or CMS tools is a bonus, but not required. 
  

Where is the role located?  

The location of this role is based onsite in Waltham, MA with flexibility to work remotely up to 2 days per week.

 
Compensation and Transparency Statement

The base salary range for this full-time position is $20- $27/hr. This range reflects our commitment to pay transparency and equity, in alignment with applicable state laws. Our compensation ranges are determined based on factors such as role, level, location, market benchmarks, and internal equity. The posted range represents the good-faith estimate of what we expect to pay for this role across U.S. locations. Actual compensation within the range will be based on the candidate’s skills, experience, education, and geographic location.

In accordance with state and local pay transparency laws—including those in California, Colorado, Massachusetts, New York, New Jersey, and others—we disclose salary ranges in all job postings and provide additional information upon request.

During the hiring process, your recruiter will share:

·       The specific hourly rate range

·       Insights into how compensation decisions are made, including factors that influence starting pay

We are committed to fair pay practices, and we regularly review our compensation programs to ensure they are competitive, equitable, and aligned with our values.

Values:

At Evolv, we’re on a mission to help make public spaces safer through innovative security technology. So, we're looking for future teammates who embody our values, people who:

·       Do the right thing, always;

·       Put people first;

·       Own it;

·       Win together; and continue to

·       Be bold, stay curious.

Evolv Technology (“Evolv”) is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We welcome and encourage diversity in the workplace, and all employment decisions are made without regard to race, color, religion, national, social or ethnic origin, sex (including pregnancy), age, disability, HIV Status, sexual orientation, gender identity and/or expression, veteran status, or any other status protected by law in the locations where we operate. Evolv will not tolerate discrimination or harassment based on any of these characteristics.

Evolv is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. If you need a reasonable accommodation as part of the job application process, please connect with us at [email protected].

Evolv participates in E-verify for all employees after the completion of Form I-9.