- Conduct relevant research and assist to prepare project workflows, and SOPs.
- Coordinate and communicate with internal and external stakeholders to track and manage project timelines.
- Assist in administrative and operation matters for Customer Growth Team, such as tracking issue tickets status to ensure SLAs are met, managing the dashboard and admin portals.
- Build analytical dashboards to generate insights on customer service issues and recommend improvements to optimize existing processes.
- Support in marketing efforts on customer campaigns.
- Perform other related duties as required.
- Undergrad students from any discipline.
- Proficiency in Microsoft PowerPoint, Word and Excel.
- Good team player, positive attitude, motivated and eager to learn.
- Strong communication skills.
- Analytical mind and has an eye for details.
- Able to think outside the box, innovate and differentiate.
- Good organizing skills.
MatchMove Culture
- To work in a fast-moving growing start-up, fun and yet professional environment that recognizes and rewards individual contributions and team success.
- To work with highly motivated and diverse people who are totally focused on winning by combining great teamwork, rapid execution and an uncompromising approach to quality and customer satisfaction.
- We strongly encourage Innovation, Collaboration, Creativity, and Initiative.
Come Join Our Dynamic Team!
Personal Data Protection Act
By submitting your application for this job, you are authorizing MatchMove to:
- collect and use your personal data, and to disclose such data to any third party with whom MatchMove or any of its related corporation has service arrangements, in each case for all purposes in connection with your job application, and employment with MatchMove; and
- retain your personal data for one year for consideration of future job opportunities (where applicable).
