Customer Development Marketing Consultant (d/f/m)

TLDR

Act as the primary marketing consultant for clients, utilizing your expertise to empower them within the vivenu platform and ensure seamless integration of their marketing strategies.

Redefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment. As a Customer Development Marketing Consultant (d/f/m) your responsibilities will include:
  • The”Marketing with vivenu” Authority: Act as number one subject matter expert for all marketing-related topics for our platform. You will support the team during complex Sales and Post-Sales phases, acting as the go-to consultant who can answer any marketing question a client throws at you.
  • Strategic Enablement: Rather than simply executing a client's strategy, you empower them to succeed on our platform. You help Enterprise organizers - who often come with their own sophisticated tools and cool strategies - understand exactly how to translate their vision into the vivenu ecosystem.
  • Technical Implementation Support: Provide high-level technical guidance to ensure clients’ marketing stacks are seamlessly integrated. You’ll bridge the gap between their goals and our API, assisting with the conceptual setup of advanced tracking (GTM, Pixels, Server-Side) and attribution.
  • Consultancy Architecture: Help design and launch scalable marketing advisory programs. You combine your own creative consulting ideas with vivenu’s best practices to teach customers how to maximize ROI and ticket conversions.
  • Operational Playbooks: Create the internal and external assets (playbooks, templates, and automated workflows) that turn complex marketing tactics into repeatable, "gold standard" success stories for our users.
  • Product Feedback Loop: Act as the "voice of the marketer" for our product team, ensuring our features and API remain at the cutting edge of global marketing and tracking trends.
  • What you will need to succeed in this role:
  • A Bachelor's Degree or equivalent in Business Administration, Marketing, Sport Management, or a similar field
  • 4+ years of experience in a top-tier performance agency, a high-growth D2C brand, or a marketing consultancy.
  • Have the "Builder" DNA: You have built complex, technical marketing campaigns from scratch. You know GTM, tracking scripts, and API integrations like the back of your hand.
  • Are Quant-Driven: You hold a degree in a quantitative field (STEM, Economics, Business) and believe that measurability is as important for B2C marketing as it is for any other business discipline
  • Are Master Communicators: You can take a complex technical concept (like multi-touch attribution) and explain it simply to a CEO or a Head of Marketing.
  • Are Solution-First: You don’t just identify a drop in the funnel; you build the bridge to fix it.
  • Experience in the Sports & Entertainment industry is strongly preferred.
  • Why join vivenu?

    Live Entertainment Tech
    Play a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you’re part of the business of fun — powered by cutting-edge technology that brings moments to life for millions.

    Sustainable Growth
    We scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision.

    Top-tier Team
    Collaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we’re shaping the future of live entertainment technology, one decision at a time.

    Global DNA
    We’re a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here — not hierarchy or background.

    Fast Growing, in All Aspects
    Sifted consistently ranks us among the fastest-growing scale-ups in Europe. We’re driven by daily learning, shared wins, and collective growth.

    Next-Gen Leaders & Insights
    Work alongside some of tech’s brightest minds — from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you’ll help set the standard for the ticketing industry’s future.

    vivenu Inclusion Statement
    At vivenu, we believe our people define our success – and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We’re committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally.

    Check out our mission statement and corporate values here.

    vivenu specializes in advanced event ticketing technology, providing customized solutions for major global events. Designed for organizers, our platform transforms ticketing into a strategic advantage by enhancing brand experience and delivering actionable data insights.

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