Customer Care Agent

Syarah is looking for a motivated and customer-focused Customer Care Agent to join our growing team in Amman. If you are passionate about delivering excellent service and building strong customer relationships, we’d love to hear from you!

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat in a professional manner
• Provide accurate information about our cars, services, and website
• Resolve customer issues and complaints efficiently
• Maintain records of customer interactions and follow up when needed
• Coordinate with internal teams to ensure customer satisfaction

Requirements

• Bachelor’s degree or diploma (preferred)
• Previous experience in customer service or call center is a plus
• Strong communication skills in Arabic and English
• Good computer skills and ability to use CRM systems
• Ability to work in a fast-paced environment