Customer Account Handler

Join our global team: Customer Account Handler opportunity in Fujairah

GAC is dedicated to fostering long-term relationships with customers, staff, and suppliers. We are committed to delivering integrated shipping, logistics, marine and related services worldwide with the highest levels of quality and safety. We are seeking a skilled and motivated individual to fill the role of Customer Account Handler in our GAC Fujairah Office.

Could you be the ideal candidate?

Job Description

The main purpose of the job is to ensure services are coordinated as per customers’ requirements. The job exists to ensure all job details are coordinated/followed up and payments are received within set timelines. The job contributes to ensure customer satisfaction and remuneration for the company.

 

Key Responsibilities

 

  1.       Create checklists, open job files and review communications

  2.       Close job files promptly and follow up receipt of third-party invoices to ensure prompt billing

  3.       Follow up payments to ensure settlement within the agreed period

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