We will look at all seller experiences in Coupang and help you improve on the need for improvement through Insight
Position: Training Specialist
What will you do?
• Develop and manage training materials for all consultation skills in Seller Support
• Organize training operations for new business initiatives in Seller Support
• Training for new Seller Support Consultant / OSP agents
• Onboarding and training operations for new hires in Seller Support
Essential Qualifications:
• Bachelor's degree holder
• More than 3 years of experience working in the training/ e-commerce industry.
• Excellent MS Excel, MS Word, and PowerPoint skills
• Prior involvement in projects aimed at improving customer experience or operational processes.
• Fluent communication skills with related departments, both verbally and in writing
• Flexible handling of new and diverse tasks
Coupang is a disruptive e-commerce giant in South Korea, offering fast Rocket Delivery and revolutionizing the shopping experience with innovation and customer-centric services.
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Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Training Specialist Q&A's