[Cross Border Inbound]Principal , Program Management

Company Introduction 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Rocket Growth is a Coupang Fulfillment business that enables sellers to offer customers the best-in-class delivery and post-purchase experience. With Rocket Growth, sellers’ products get the Jet Delivery badge and are delivered to customers via Coupang’s Rocket delivery network.

Rocket Growth is the fastest-growing team in Coupang and has an exciting roadmap of products and features in the pipeline. We are hiring driven product managers and owners who are excited to solve challenging problems and like to collaborate with brilliant individuals to innovate and create history.

We are seeking a Senior Cross-Border Supply Chain Project Manager to design solutions for Coupang Rocket Growth cross-border sellers. This role will be responsible for the project management and operations of cross-border end-to-end seller B2B inbound solutions, ensuring seller experience and business volume targets are met.

What You Will Do

• Design and implement solutions for Coupang Rocket Growth cross-border sellers.
• Understand and analyze industry best practices, conduct solution research of cost structures.
• Manage projects related to cross-border end-to-end seller B2B inbound solutions, ensuring timely and quality delivery.
• Oversee cross-border supply chain operations, optimizing processes and improving efficiency.
• Collaborate closely with cross-border sellers to provide excellent customer experience and resolve issues during the inbound process.
• Analyze business data and develop strategies to increase business volume.
• Coordinate with internal teams and external partners to ensure smooth project execution.

Basic Qualifications

• Bachelor's degree or higher, preferably in Supply Chain Management, Logistics, International Trade, or related fields.
• At least 5 years of experience in cross-border supply chain project management.
• Excellent project management skills, capable of managing multiple projects simultaneously.
• Strong communication and coordination skills, able to effectively collaborate with different departments and partners.
• Proficient in data analysis, able to develop optimization plans based on data.
• Problem-solving skills, able to work efficiently under pressure.
• Working language can be both English and Mandarin.
•  

Preferred Experience:

• Direct experience working with SCM department in e-commerce platform.
• Familiarity with cross-border e-commerce B2B warehousing processes and relevant regulations.

• Knowledge of China to Korea B2B and B2C flow in cross-border or international trade environments.
• Korean language is a plus

Recruitment Process and Others 

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Equal Opportunities for All  

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.